Help Centre

Frequently Asked Questions

Everything you need to know about finding, tracking and winning South African government, municipal and private-sector tenders and RFQs with TenderPal.

What is TenderPal?

TenderPal is a South African tender platform that aggregates, verifies and monitors government, municipal, state-owned entity and private-sector tenders and RFQs in one place. It provides live tender alerts, closing-date countdowns, briefing-session dates and an AI assistant that matches open tenders to your business, so you never miss a bid opportunity.

How do I find government tenders in South Africa?

You can find South African government tenders on TenderPal by browsing the live tender feed, which is sourced hourly from the National Treasury eTenders (OCDS) system. Search by keyword, filter by province, industry sector or buyer type, and sort by closing date. Every listing links to the official tender documents, and you can save tenders to track their deadlines.

Is TenderPal free to use?

Yes. TenderPal has a Free plan that gives you full access to every feature, including browsing all live tenders, the AI tender assistant and deadline alerts, while letting you save and track up to 3 tenders. The Premium plan is R899 per month and removes all limits with unlimited saved tenders, unlimited RFQs, a compliance vault and priority support.

What is the difference between a tender and an RFQ?

A tender is a formal invitation for suppliers to bid on a contract, usually for higher-value goods, services or construction, and follows a structured public procurement process with strict closing dates and compliance requirements. An RFQ (Request for Quotation) is a simpler, usually lower-value request where a buyer asks suppliers to quote a price for specific goods or services. TenderPal lists both public tenders and private RFQs.

How often is the tender data updated?

TenderPal syncs new and updated tenders every hour directly from the National Treasury eTenders OCDS data feed. Closed tenders and their documents are automatically removed, so the feed always reflects live, open opportunities with accurate closing dates and briefing sessions.

Can I get alerts when new tenders match my business?

Yes. TenderPal lets you set up tender alerts based on keywords, provinces and industry sectors. When a new matching tender is published you are notified, and the AI tender assistant can proactively surface opportunities that fit your profile so you can respond before the closing date.

What is a compulsory briefing session?

A compulsory briefing session (also called a site meeting or clarification meeting) is a mandatory meeting that bidders must attend to qualify for a tender. Missing a compulsory briefing usually disqualifies your bid. TenderPal flags compulsory briefings and shows the date, time and venue so you never miss one.

Does TenderPal help me write and submit my bid?

TenderPal gives you readiness checklists, a compliance vault and bid workspaces to prepare your response. For full done-for-you support, the Tender Specialist service lets you book a verified consultant who handles compliance checks, document preparation and submission on your behalf. Final submission is always made through the official method stated by the buyer.

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